Withdrawl

Withdrawl

The return of purchased goods in the e-shop is based on the Civil Code of the Republic of Lithuania of 2001. August 17 By the order of the Minister of Economy of the Republic of Lithuania No. 258 "On the approval of rules for the sale of goods and the provision of services by means of communications" and 2001 June 29 By the order of the Minister of Economy of the Republic of Lithuania No. 217 "On the Approval of the Rules for the Return and Exchange of Items":

Important: Returned goods must be in the original packaging, not worn and not otherwise damaged by the buyer. When returning quality (not defective) goods, the buyer is returned the full purchase value. The money is returned to the buyer only when the item has reached the seller and is not damaged by the appearance of the item. In Lithuania in 2014 June the new requirements of the Consumer Rights Directive (2011/83 / EU) on consumer protection entered into force. The new requirements apply to distance selling: i.e. online, telephone, mail, and off-premises. Video material - a brief and visual overview of all significant changes for buyers and sellers online, by phone, mail, and non-commercial locations. The video material was prepared in accordance with the project "Cooperation with Business in Strengthening Consumer Rights in the Electronic Space". Project sponsor Ministry of Justice of the Republic of Lithuania. Project activities are supported from the state budget of the Republic of Lithuania.

You can submit an application / goods or services purchased for our Internet connection to the State Consumer Rights Protection Service (Vilniaus St. 25, 01402 Vilnius, e-mail office [email protected], tel. 8 5 262 67 51, www.vvtat.lt, territorial divisions in the counties - /index.php?470187665) or its application firm on the EGS platform http://ec.europa.eu/odr/. If you have any questions about returning the goods, please contact www.kemperiudalys.lt or the administration of JSC "Travel Vynas" no later than within 14 days of receiving the goods and we will advise you.